Your customer’s experience is the key to your success, creating potential powerful connections with your brand. As specialists in both the BPO and Contact Centre industries, Black Elegance achieves a multi-channel customer experience to remain shoulder to shoulder with our ever-evolving client’s needs and expectations.

Our outbound sales support includes telemarketing, lead generation and appointment setting while using advanced customer intelligence and predictive behaviour modelling to move beyond a simple sales script. Think of Black Elegance as an invisible extension of your business’ sales and marketing teams – we support your initiatives and work to achieve your targets.