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Inbound & Outbound Calls

Inbound Calls

Your customer’s experience is the key to your success, creating potential powerful connections with your brand. As specialists in both the BPO and Contact Centre industries, Black Elegance achieves a multi-channel customer experience to remain shoulder to shoulder with our ever-evolving client’s needs and expectations.

Outbound Calls

Our outbound sales support includes telemarketing, lead generation and appointment setting while using advanced customer intelligence and predictive behaviour modelling to move beyond a simple sales script. Think of Black Elegance as an invisible extension of your business’ sales and marketing teams – we support your initiatives and work to achieve your targets.

For more on our flexible range of customer experience management solutions,

Please get in touch with us.