Telkom enters financial services industry

Telkom enters financial services industry

By Network Configurations  Telkom has branched into the competitive space of financial services by launching a life insurance business that it said will initially sell funeral insurance. ​ Telkom and other mobile operators in South Africa are...
10 Tips for Call Center Etiquette Excellence

10 Tips for Call Center Etiquette Excellence

Source: TalkDesk.com ​ Improving Etiquette is Key to Improving Customer Interactions Call center agents can be the first and only contact point for customers and are therefore often the face of a company, which is why maintaining a high level of etiquette is...
Telkom launches app to grow small businesses

Telkom launches app to grow small businesses

By Telkom Business As the tough economic environment continues to affect industries adversely, small businesses are hit the hardest. But Telkom Business has good news. Helping the growth of small businesses in SA that have been severely hit by the Covid-19 pandemic,...